Shop Policies

Made to order: All original collage and reproduction art prints are created after you place your order. Hence, each can take up to 4 weeks to create, depending on volume, prior to being shipped. If you need your art in a specific time frame, please email us  – we will do our best to accommodate special requests.

Is this a gift? We would be happy to write a personal note from you on the back of your artwork. Simply tell us what to write in the special instructions box on the payment page.

Packaging: Original collages are packed with lots of bubble wrap and/or peanuts to insure they arrive to your home or office that they left my studio. Art prints are packaged with loving care using either a sturdy backing board in a cello sleeve, or a mailing tube, assuring that your new artwork will arrive safe and sound.

Shipping: Typically, we ship once a week, on either Monday and/or Friday, using both USPS (for prints) and UPS (for originals), with most packages arriving within 4 days (domestic) from time of shipping. You will receive an email on the day of shipping to let you know your art is on its way, and to provide a tracking number. To upgrade your shipping, and/or request delivery by a certain date, please contact us prior to ordering.

  • Please double check your shipping address, as we are not responsible for orders shipped to the wrong location. We are also not responsible for additional postage to re-ship the order if the package has been returned to us for any reason (unless WE, goodness forbid, mistakenly ship your art to the wrong address!). Though it hasn’t happened yet, and hopefully never will, we are not responsible for lost or damaged items if caused once the art has left our studio, but will work with you to resolve the situation with USPS or UPS to the best of our ability.

International orders: Please contact us to determine shipping cost to your location. Orders outside the U.S. can take 1-4 weeks to arrive.

Returns/Exchanges: Of course we want you to be thrilled when you receive your new artwork. If this is not the case, and you wish to return or exchange, we offer a full refund (minus shipping) within 7 days of receiving the artwork.  You must return the piece in the same condition in which it was received and in the same packaging, and you are responsible for all return and exchange shipping costs. Please note that we are not responsible for shipping fees on exchanged items.

Payment: We accept paypal, credit card, or personal check (items won’t ship until check is cleared.)
If you have any questions, please feel free to contact us!

All artwork is the sole property of Catherine Rains and is held under copyright, even after purchase.The images, artwork, and contents of this website may not be copied, collected, or used for personal or professional gain without the written permission from Catherine Rains. Images on this website taken by Laura Thompkins or Catherine Rains.